Shipping
- If no one is present at the time of delivery, the package will be left at your house. We cannot be held responsible for conditions beyond our control such as incorrect addresses, USPS shipping delays, severe weather, forwarding issues etc. If your package is sent back to us for incorrect address and/or forwarding issues, you will be responsible for the shipping cost to re-ship the package again.
- If you would like a signature confirmation upon delivery, please email us: info@neflum.com
FREE U.S. SHIPPING ON ORDERS OVER $15
U.S. Free Standard Shipping:
Most orders will ship out from our warehouse within 1-3 business days of ordering and arrive in 4-7 business days from shipped date via USPS. Once your order has shipped, you will receive an email with tracking number.
U.S. Expedited Shipping:
If this option is available at checkout, orders will ship out from our warehouse within 1 business day and arrive in 1-4 business days from shipped date via USPS. Once your order has shipped, you will receive an email with tracking number.
"Business days" are defined as Monday-Friday, excluding holidays. We do not ship on Saturdays, Sundays or holidays.
FREE INTERNATIONAL SHIPPING ON ORDERS OVER $200
INTERNATIONAL SHIPPING COST:
Orders will ship out from our warehouse within 1-10 business days. Shipping and handling is calculated based on your shipping destination. This cost will be displayed to you during check out. Please note all orders placed on neflum.com are in USD. You may incur conversion fees from your bank. Rates will vary based on the individual bank and typically range from 1% to 3% of the total order.
For most countries, you can expect delivery in 8 to 12 business days from the time your order is shipped out from our warehouse, depending on your country’s customs requirements.
We are not responsible for any shipping deliveries that may be affected by customs, natural occurrences, transfers from USPS to the local carrier in your country or air and ground transportation strikes or delays, nor any extra fees, customs or back end charges once the package has exited the United States.